Privacy Policyd

1. Information We Collect


We collect two types of information to provide and optimize our services:

  • Personal Identification Information: When you place an order, create an account, or subscribe to updates, we may collect information such as your name, email address, shipping address, and payment details. This information is strictly used to process your orders, deliver products, and communicate with you about your purchase status.
  • Non-Personal Identification Information: We may automatically collect non-identifiable data when you browse our store, including your IP address, browser type, pages visited, and time spent on the site. This data helps us analyze user behavior, improve website functionality, and tailor product recommendations related to pet supplies.

2. Use of Collected Information


The information we collect is used for the following legitimate purposes:

  • Process and fulfill your orders for pet furniture, toys, and cleaning products, including verifying payment, arranging shipping, and providing order tracking updates.
  • Respond to your inquiries, resolve issues, and offer customer support related to your purchases.
  • Send you transactional emails, such as order confirmations, shipping notifications, and delivery confirmations.
  • Improve our product range and service quality by analyzing user preferences and shopping trends for pet-related items.
  • Send you promotional communications about new pet products, discounts, or events, provided you have opted in to receive such information. You can unsubscribe from these communications at any time.

3. Disclosure of Information to Third Parties


We do not sell, trade, or rent your personal identification information to third parties for marketing purposes. We may share your information only in the following limited circumstances:

  • With trusted third-party service providers who assist us in operating our store, processing payments, or delivering products. These providers are contractually obligated to protect your data and may only use it to perform the services we request.
  • When required by law, such as complying with a subpoena, court order, or other legal obligations, or to protect our rights, property, or safety, as well as the rights and safety of our customers and the public.

4. Data Security


We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure payment gateways, encrypted data transmission, and restricted access to personal data by our staff. However, no electronic storage or transmission method is 100% secure, and we cannot guarantee absolute security of your information.

5. Your Rights and Choices


You have the right to access, correct, or request the deletion of your personal information stored in our system. You can manage your account information and communication preferences by logging into your account on our website. If you choose to unsubscribe from promotional emails, we will stop sending such communications within a reasonable timeframe.

6. Changes to This Privacy Policy


We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any revisions will be posted on this page, and the updated date will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.