Terms & Conditions

All product descriptions, specifications, and images displayed on the website are for reference only. We strive to ensure the accuracy of product information, including dimensions of pet furniture, material of pet toys, and ingredients of pet cleaning supplies, but we do not warrant that all details are error-free. Product availability is subject to real-time inventory changes. In case of out-of-stock items after order placement, we will notify you promptly and offer options of order cancellation or waiting for restock, without any liability for related losses.

You must be of legal age to enter into a binding contract to place an order. When you submit an order, it constitutes a binding offer to purchase the selected products. We reserve the right to accept or reject your order for reasons including but not limited to incorrect pricing, product misinformation, or suspicious payment activities. Payment must be completed through the designated payment methods on the website. Once payment is confirmed, your order will enter the processing stage, and no changes or cancellations will be allowed without our explicit consent.

We warrant that all pet products sold are free from material and workmanship defects under normal use conditions for a period of 30 days from the date of delivery. During this period, we will provide repair, replacement, or refund services for defective products, provided that you can present valid proof of purchase and the defect is not caused by improper use, accidental damage, or unauthorized modification. We shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, including but not limited to damage to pets or property caused by improper use of pet toys or furniture.

You agree to use our website for legitimate purposes only and refrain from any actions that may disrupt the website’s functionality, such as uploading malicious software or engaging in fraudulent transactions. When placing an order, you must provide accurate and complete shipping information. Any delays, losses, or returns caused by incorrect address information shall be borne by you. You are prohibited from reproducing, distributing, or modifying any content on the website without our prior written permission.

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on the website, and the revised version will take effect immediately upon publication. Your continued use of the website after the update constitutes acceptance of the new terms. If any provision of these terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.